[Resolved] Airtel — Not able to access 'my account'on airtel.in

byondapp

from Meerut, Uttar Pradesh

Website:

www.airtel.in

I am trying to access my postpaid account bill since yesterday i.e. 12 jan 2016. For every query it is showing the same message again and again, "Sorry! We are unable to process your request. Please try again after some time". I called up customer care yesterday and they told me that I would be able to access all the information in an hour. But today i.e. 13 jan 2016, I am still not able to get the details.

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Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,
This is with reference to your post dated 12 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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