Airtel — not able to get calls and make calls

Address:

5-88. nadergul village, Hyderabad, Rangareddy, Andhra Pradesh, 501510

Dear team,

I had changed my mobile no [protected] postpaid to prepaid on 14/09/2019, from that day to till date i am not able to make any calls or get any calls. I had called daily to customer care to resolve the issue asap but they simply say they had raised a complaint and will be resolved in 48 hours. I got fed up with this. I had recharged with rs.495/- on 14th and even customer care persons are saying they had got everything right but not able to know the problem. I can even make the mnp to other network as we have to use this no. For 90 days now. My mobile no. Is registered in all the banks, relatives & even my office pan india customers. I humbly request you to look into and help me out to get this problem resolved asap.