Airtel — not able to make calls on roaming

PhanindraBR

from Bengaluru, Karnataka

Address:

560038

I have been an airtel customer since the time airtel started my number [protected], i have migrated from post plan to prepaid. Now i am not able to make calls while roaming, also i am not able to use "facetime" or "imessage"
Customer care does not have an option of talking directly nor do they have options to place our complaints.

Please resolve my problem

Phanindra

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Airtel customer support has been notified about the posted complaint.

Aug 09, 2017

Updated by PhanindraBR someone calls me within seconds of complaint from mobile number [protected] and ask for debit card number for charges of Rs 10/- and the problem will be resolved. He is not able to cut from my prepaid amount.
how to trust?