[Resolved]  Airtel — Not able to receive an Incoming calls and sms & no outing SMS facility

Address:Bangalore, Karnataka

Am not able to receive an incoming calls and sms for my airtrel number [protected] Also not able to send sms from past 1 week. I even called up the customer care for more than 7 times no response had been to airtel outlet still no response. This is very annoying the customer executive says you will get an call from technical team but no response and outlet care says it will sort by end of the day. Very bad service and torture. Please rectify this situation at earliest. Thanks & regards, Harleen Kaur [protected] alternate number is [protected]
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Jan 11, 2017
Complaint marked as Resolved 
Verified Support
Feb 25, 2014
Airtel Customer Care's response
Dear Ms. Kaur,

This is with reference to your post dated 13 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

Dear Ms. Kaur,

This is with reference to your post dated 13 Feb. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi,

Please do sort the issue as its not been solved yet and from past 2 weeks am facing this problem.

Thanks & Regards,
Harleen Kaur
[protected]
Hi,

Can you please update me with the status. So annoying no response at all. And its been 3 weeks from now . Am facing the problem.
Hi Consumer Court,

Am problem is not yet resolved am still not getting the incoming calls and SMS & no outing SMS. Airtel says they have solved but its not yet solved am so frustrated with them please so consider this problem as high priority. Also its been 1 month that my phone number [protected] has same problem.

Thanks & regards,
Harleen Kaur.

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