I have converted my number to e-sim on 15th Oct evening and post that I was not able to receive incoming calls. When I contacted customer care, they mentioned that there was some problem going on with e-sim for 1 week and that is why we were unable to receive incoming call. I have waited for 2 days and issue is not resolved for me. So I have decided to convert this number again to physical sim, still i’m getting issue.
Phone number: [protected].
Customer care has mentioned that expected resolution time is on 25th October. Is that mean, I should not expect any incoming call for 1 week? Which is ridiculous
I have already sent PORT to 1900 and I have UPC for the same. I can’t wait for 1 week and I’m expecting lot of important call in upcoming days. Can you check this on priority and help to solve this issue. If it doesn’t resolve by tomorrow, I will have to port to some other network. Was this information helpful? |
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