Airtel — not able to send sms from [protected]

Address:	Hyderabad, Andhra Pradesh, XXXXXX
Website:	Airtel

Sir,

As i was getting every time message to update my sim card for pre paid no..[protected] from 3g to 4 g yesterday i updated my sim card that is taken new sim card.

On 1.2.2018 i paid rs.509.00 for 90 days top-up with free unlimited call and sms free day up to 100 with net data.
But is to inform you that since yesterday night i am not able to send single sms to any one with this number [protected] and also not getting what up in my phone.

Your airtel office is taking sufficient amount and not given proper service. I called 12118 and take with customer care but they have not given proper reply, it is very bad.

I request kindly rectify the same and allow me to send the sms as it is urgently required for official purpose.

Harish mulay
Osd to special chief secretary to government
Transport, road and building department,
Govt. Of ap
[protected]