[Resolved] Airtel — Not able to Use Data (Pending for Activation)

Tupakula Vigneswara Reddy

from Bengaluru, Karnataka

Address:	560103
Website:	[email protected]

Recently i migrated from airtel prepaid to postpaid(BT 699 Corp Plan). My sim was activated on March 6th but i am not able use and it is reflecting into to my Account. So i raised complaint on March 8 with Reference No (SR[protected] for [protected].
Everyday i am calling to customer care and i am explaining problem but no progress.
it is like question and answer everyday i need to explain what is the problem to customer care people(they can't even read Problem or previous conversion History).
Very much frustrated wit these service .
Already 7 days completed still problem is not solved so allow me to migrate other operator .(again these people are telling minimum 90 days required and airtel prepaid and postpaid we will count as seperate).
if you are not able to provide service for me then you have to allow me to migrate. Rules only for Customer like minimum 90 days why rule is not there for operators?

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Apr 30, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 15 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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