[Resolved] Airtel — Not able to use LTE service since 4-5 months | |||
My airtel number is [protected]. I am not able to use 4G LTE internet service on a indian purchase iphone 6. Before i used to use iphone 5s which was also indian purchase. In that also i was not able to use. Everyday i call airtel customer care and expect that there will be a solution. I have even changed my sim many times. And visited airtel connect outlets and placed a complaint. But they seem to be not bothering. This is a mental harrassment i am facing. This is just not fair. My brother also uses airtel and iphone 6. He is able to use. I tried inserting his sim in my phone. It is working. But mine is not working LTE in his nor mine. I have done all the trouble shooting and everything. This is ridiculous. PlEASE TAKE ACTION. I want to switch to other network. But then there is no option of LTE with other networks. I ourchased such expensive handsets thinking i will be able to use to LTE. But i am just not able to use LTE. Please help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 30 Oct. 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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