Airtel — not accepting airtel to jio mnp

Address:

603110

Hi,
Due to high postpaid charges i was to tried to move to jio network and generated the mnp code. 10 days before i have submitted the docs in jio store and paid the outstanding & extra amounts as per airtel show room instruction.
But airtel is not changing my network also reject my request, i called customer care but they are telling me that we dont get any mnp request.
Please find the attached mnp online status also i have requested port again at least please move my network.