Airtel — not activating 4g services on prepaid mobile | |||
I have airtel prepaid number [protected] of Bihar circle. I have recharged for rs 399 on 14.10.2017. But 4G services have been closed on this number. I am getting only 3G network that is UMTS network only which is worse than the 2G. Earlier I thought sim card may be defective and i swapped it with new sim twice but 4G network is not coming on this number whereas other 4G airtel prepaid mobile number of Bihar circle is working fine on my mobile. I requested customer care several times to enable 4G on this number but have not done anything except giving me assurance that 4G services will be restored within hour. I also filled out a complaint with airtel website but nothing has been done. As a last resort, I have put my complaint here hoping they will look into it. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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