[Resolved] Airtel — Not active my Caller tune plan

Kuldeep Singh Aafariya

Address:	Jaipur, Rajasthan, 302015
Website:	www.airtel.com

Sir this is complain against airtel company. My mobile number is [protected]. I have activate a caller tune on 7 Oct 2016
But they didn't active my Caller tune and charge of caller tune will be dedected in my account
When I call to customer care They always tell for more time like that 30 min, 2hr, 24h, 72h. I will give him lot of Time 7 Oct to 14oct but they didn't active my Caller tune and not talk properly and disconnected my call. I registered my complaint for the last 7 days and waste so much time
So, sir please resolve my problem and take action against Airtel company

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Nov 18, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 14 October 2016

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Oct 18, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 October 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd