[Resolved]  Airtel — Not being allowed to browse beyond FUP limit

This is to bring to your notice that the data usage of my Airtel dongle [protected] had reached its FUP limit of 10 GB of 4G on the afternoon of 24 Feb 2016 for that month's cycle.

Next cycle has started from 26 Feb 2016 00:00 Hrs.

As per the terms and conditions, after the FUP limit is reached, the customer is entitled to "UNLIMITED" internet access "AT LOWER SPEED".

But, in my case I was being "HIJACKED" only to one.airtel.in/postpaid.html which had only the "COMMAND" "Call 121 to upgrade your data plan" irrespective of whatever URL I typed in my browser.

Here I don't understand what is meant by unlimited internet access at lower speed.

Also this has led to loss of around two days of my productivity which is predominantly dependent on internet.

I felt being acutely betrayed and cheated.

This makes me deeply regret for choosing Airtel over many ISPs who doesn't make any tall claims. This forces me by all means to switch over to an ISP that stays true to its promise.