Airtel — not changing the plan

Address:

382330

I was calling to airtel since 6 days, i want to change my plan to basic plan launched by train, they just said that your plan will be changed in next 24-48 hrs, but till now i'm paying 8rs daily, and not using any services from dth, so plz my dth number is [protected], they are doing nothing, just making people fools and looting them, train must have punish them for this. Thanks