Airtel — Not delivery of Talktime which is offered

Yatender209

from Noida, Uttar Pradesh

Address:

Jaipur, Rajasthan, 302021

I am a customer of airtel mobile services with mobile number [protected] and was offered full talk time of 99 on recharge of 99 but that was not provided as promised instead some minutes are given so I kindly request to provide me full talktime as promised.

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Airtel customer support has been notified about the posted complaint.

Nov 01, 2015

Updated by Yatender209 This is regarding my previous complaint against airtel namely "not delivery of talktime which is offered" made on 21 October 2015 . So the airtel representatives finally contacted me after 10 days about my complaint. I got a call from [protected] this noon and the lady asked me about the complaint and instead of being some help she answered that the problem will not be happened if I had recharged from my airtel app and when I start reasoning with her about this unsatisfactory answer she disconnected the call in middle of conversation for which I am feeling offended. Thanks airtel for such a great customer support service and disrespect .Feel free to manipulate me again.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Yatender,

This is with reference to your post dated 21 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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