Airtel — NOT disconnecting broadband and landline | |||
Hi, This is with Reference number is 41034940 Airtel Broadband connection. I have been requesting Airtel to disconnect my connection from past 1 and half month which has never happened instead they are generating bill for it. .Now they are giving a new reference number [protected] asking me to pay for the bill which will be generated next month. I also checked if there is any incoming traffic but nothing I have made so many requests to disconnect my connection but every time they call back me asking to retain the connection . I dont need it and their service engineer who came to my home was so rude when i asked few technical things. It hurts.and i was a customer for them for the last 8 years I have paid all bills. requested to disconnect both landline and broadband almost daily .I have removed their connection from my system for the last 1 month and i wonder how bills keep on generating. ONLY thing i want is mail from them that they have disconnected my landline and broadband .NOTHING OTHER THAN THAT . My account number is 12177900. . M.R.MANICKAVEL 24/11/2013 Was this information helpful? | |||
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This is with reference to your post dated 24 November 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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