[Resolved] Airtel — Not getting the airtel modem in replacement of tata modem... | |||
Dear sir, My self subrata santra & working at the wesman engg co pvt ltd. As per airtel's telephone, it was offered that my existing tata modem will be replaced by airtel modem at free of cost.in that way, i got the data card sim & no. Is [protected] on 24.06.2017. After that daily assurance on telephone that your modem will be reached at you immediately. But unfortunately not getting the modem still now. I don't know why your team is giving wrong information & wrong assurance & wastage our time. It is requested to bring back my sim card & return my documents. I am getting the tale-phone call from airtel representative as follows: 1. [protected] (Mrs/miss piu...) 2.[protected] & [protected] (Mr soumya deep...) With regards, Subrata santra Was this information helpful? | |||
Aug 21, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 19, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 11 July 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or 88000-12121 from any other mobile or fixed line (standard charges apply).
Should you require further information, please feel free to write to us [email protected]
Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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