[Resolved] Airtel — not given benefit of 399 plan for 70 days and fraudulent information | |||||
Sir Its most humbly request to resolve the issue and forbid the monopoly act of airtel by providing fake/fraudulent information of recharge to the customer and cheating the customer by deducting the balance of customer and after ward when customer approached for benefit then getting reply o[censored]nwanted issues and that it was unlimited calling but with 300 minute only like that. If any such issues exist why not to give information to the customer while recharging only. Why to cheat the customer. Its very wrong practice and i have been harassaed and given loss of all the hard earned money and not benefit have been provided on this issue. I have offers this plan and recharged on [protected] 25 jun and benefit shown by company as for 70 days unlimited std/local call with no restriction information. But it benefit was for 28 days only and all balance getting deducted. I am suffering for balance deduction since 22 jul and i approached the airtel customer care rep, executive, nodal officer mpcg three different agencies concerned and 198 all goes in vein and ultimately loss to me for balance. Such fraudulent and cheated mean company to be never utilized by the customer who did not give the benefit to customer. Really its painful and harassment to the customer by the airtel. Its not the issue with the money, but such mnc if do like that fraudelent for there benefit on the shake of earning money, is really disgusting. Hope for some positive action and acknowledgment by the team. Request for urs intervention please. Was this information helpful? | |||||
Jul 30, 2017 Complaint marked as Resolved Airtel executives approached positively through tele mean and helping in resolving this issues initiated as well as benefit of this pack initiated.so please thanks the whole team in resolving the issue.this complaintay please be closed now.thanks Airtel customer support has been notified about the posted complaint. Verified Support Jul 30, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 30 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 31, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 30 July 2017 . We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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Sir i have recharge my [protected] airtel no of rs 399 in my offrer say s 1Gb day for 70 days. I recharge on 25/6/17 but on 4/8/17 my data blocked. I consult many times to customer junior or senior representative. But they
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