Airtel — not issuing my number

Address:

Delhi, karkardooma, 110093

I went to airtel walk in store (Karkardooma) on 27th of march, 2019 to know whether my old number (I. E.-[protected]) can be re-issued to me or not, i further follow up many times, then airtel representative (Shilpa) called (Call recording attached) me on my alternate number-[protected] and asked me to come on the said day i. E. On 22nd april, 2019 to get my old number back after clearing the payment, accordingly i made the payments towards all my dues on the such day (Proof of payment is attached) and told me to follow up further, when i went there on 24th april, 2019 the airtel representative at the store told me that you may not be issued the same number again.
Name: ravinder sharma
Contact number: [protected]
Number to be reissued: [protected]