Airtel — not paying back security deposit on termination of connection

Address:	560068
Website:	www.airtel.in/dth-recharge

I have an airtel dth connection which i do not use much due to availability of content at much cheaper prices online. I am trying to relocate to a different house and in case i need to shift my connection, i am supposed to pay 150 rs for disconnecting here, 250rs plus cable cost for reconnecting at my new place. This is for a service i do not use at all anymore. So i thought of asking them to disconnect. The reference no. For disconnection is 77094610 for customer id [protected]. This is when i was informed that they will take back the set top box and not give me back my money. This is utter cruelty and my deposit is stuck with them for no fault of mine.