Airtel — not providing 2 fancy add-on numbers even after 13 days from activation ([protected])

Address:

Hyderabad, Telangana

Airtel executive ported my bsnl no([protected]) to Airtel on 28.01.19 but he did a mistake in sending draft unsigned NOC so activation took 15 long days. Due to this delay I was promised by airtel Executive at Hyderabad that I would be given 2 FANCY numbers as add-on under 799 post-paid plan, in which I am entitled to get 2 free add-on numbers. But I was not given those 2 fancy numbers even after 13 days since activation. Since 12 Feb 2019 I have sent so many emails, messages, whatsapp messages to get those fancy numbers but nobody gave that, last 13 days they are only saying they are looking into it. On the more their executives do not bother to lift my call nor reply to my messages. Last 13 days I am very much disturbed by this behavior of Airtel executives and customer care team. I have written to their nodal officer in Hyderabad and twitted them about this issue but NO RESULT. They don't value customer's time and energy.