[Resolved] Airtel — Not providing connection | |||||
Bharti airtel executive came and collected money from me when i informed him that there is no feasibility for the connection at my place, but the executive Mukesh, ([protected]) came running to my place on 20.08.2016 to collect the documents and showed me pictures of the dp box saying that there are two slots and I will provide you connection on 21.08.2016, I also received a confirmation message from airtel that my connection will be activated with 72hours so i got my other working broadband disconnected as I wanted to use airtel. And this guy stopped answering my calls and on 24.08.2016 I called airtel and i was told that they are doing wiring and once done they will activate the connection and then on 25.08.2016 i receive a call asking if my connection is working fine, when ther was no connection. And no i'm told there is no feasibility and hence they can't provide a connection.A round of applause to Airtel on how they are also turning into a fraud company . Was this information helpful? | |||||
Oct 4, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 03, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 28 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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