[Resolved] Airtel — Not providing online account but asking for payment | |||
I have broadband account with airtel no #[protected], for that I m unable to create "online My account", I have not able to receive any OTP either to my mobile or email id. I have submitted and called customer care service several times but no one didn't responded back with proper solution. They are caring about payment but not providing the full services to customer. Please consider this request as high priority and pls do needful. Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Verified Support Feb 25, 2014 Airtel Customer Care's response Dear Customer (revelly), This is with reference to your post dated 24 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 25, 2014 Airtel Customer Care's response Dear Customer (revelly), This is with reference to your post dated 24 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com Look forward to hearing from you. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 4 Comments | |||
Comments
The number that I provided is dongle number, it doesn't have incoming call provision, you can contact me on [protected]
Thanks
Thanks
The number that I provided is dongle number, it doesn't have incoming call provision, you can contact me on [protected]
Thanks
Thanks
I am Ravi contact number [protected], I have broadband account with airtel no #[protected], for that I m unable
to create "online My account", I have not able to receive any OTP
either to my mobile or email id. I have submitted and called customer
care service several times but no one didn't responded back with proper
solution. They are caring about payment but not providing the full
services to customer. Please consider this request as high priority and
pls do needful.
to create "online My account", I have not able to receive any OTP
either to my mobile or email id. I have submitted and called customer
care service several times but no one didn't responded back with proper
solution. They are caring about payment but not providing the full
services to customer. Please consider this request as high priority and
pls do needful.
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Sales person told me that I can avail free service for 3 months but as per the bill it was charged but those 3 months also.. when I asked customer care executive they didnt care about the issue and told that they didn't care about the wrong comittment by sales person. It looks really unfair for me so please do the needful.