Airtel — not providing refund for services not provided | |||
I had made the international roaming payment on[protected] for rs.2999.00 for europe package. After landing in europe (Italy) and thereafter, i did not get the signal. After contacting the airtel office in muzaffarpur, bihar; i was told that anything can be done only once i get the network on my cell phone. Having gone through the problems on foreign land without network, i wish to have my refund of rs.2999.00 reverse to my net banking account. The company is not willing to refund the unused services amount. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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