[Resolved] Airtel — Not Received Full Talktime as mentioned

[email protected]

from Delhi, Delhi

Address:

New Delhi, Delhi, 110001

My airtel number is [protected] and my name is Nupur Tyagi. Airtel has mentioned full talktime in Rs 200 recharge on their website and other payments portal. I had recharged for the same but talktime I received is Rs 170 only. I am trying to contact customer care but IVR is not giving any option to connect with any of their service executive. I want to know why I have received Rs. 170 instead of Rs. 200. If they are committing full talktime why they are not giving.

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Feb 6, 2017

Complaint marked as Resolved

Didn't receive any call. Received the payment within 4 days itself. Can't say it's because of complaint or it their automatic process.

Airtel customer support has been notified about the posted complaint.

Feb 03, 2017

Updated by [email protected] No action has been taken after 24hrs also by airtel. No even received any response on call or by message.

Verified Support

Feb 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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