Airtel — not received the ordered product - iphone 7 plus

 
1 Review
 Binz0828 on Jun 13, 2018
I ordered an iphone 7 plus 128gb from airtel online store. On 28th may 2018.
I also requested for an mnp from prepaid airtel to postpaid airtel. I have paid an amount of 31, 000rs already.
Its 13th june - i have received nothing - neither the phone nor the mnp has happened. Every time i call their customer service all they say is - wait for 48hrs.
My order no. Is 10033794.
I have no where to go - and these people are not helping me at all.

Complaint Status


[Jun 13, 2018] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    26%
    Complaints
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    Pending
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    Resolved
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    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
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    Airtel - not received the ordered product - iphone 7 plus