Airtel — Not Received the Refund of Installation Charge | |||||
I applied for Airtel Fixed Line service and Airtel sale executive (Surya) person came and collected the documents and Installation fee 1000 Rs on 24/09/2015 serial of CRF TNPC 371921 .On 25th created the login and allotted land line number. Back end Team responding there is no feasibility in my area so cannot give the connection.I have contacted for refund.First they have asked for bank details i have given the details after that i contacted again they told bank details are not correct do given eh required details again.i contacte on 12-Oct then they told as per thier record on 06-oct they have raised for refund through check and within 12 days will get the check. Till now check we diddnt recieve and every time whe i am contacting responding you will get in next working day. Airtel Refund reference number 60459404 Fixed Line :[protected] Account No:[protected] Was this information helpful? | |||||
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Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
hello airtel
my name is balaji from chennai
i have applied new bb connection on 8 October your person came and collected 1000 rs check and told me you will get new connection with in 2days, but still i didn't get connection. I sent a mail on 15 oct regarding this. later some person called me said pls give 2 days time we will solve this problem. but later on 21 oct from airtel i got call again the person said sir pls submit your document again so we will give connection on 22 oct by evening, i submitted document and 1000 rs check again so totally i paid 2000 rs by check. after that i dint get any response from airtel.
pls check attachment of acknowledgement slip.
I request you airtel, don't think only airtel is service provider for bb connection now lot of option is available for bb.
Thanks
balaji
[protected]
(please don't give false advertisement and promise)
if possible Please Return My check i paid
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my name is balaji from chennai
i have applied new bb connection on 8 October your person came and collected 1000 rs check and told me you will get new connection with in 2days, but still i didn't get connection. I sent a mail on 15 oct regarding this. later some person called me said pls give 2 days time we will solve this problem. but later on 21 oct from airtel i got call again the person said sir pls submit your document again so we will give connection on 22 oct by evening, i submitted document and 1000 rs check again so totally i paid 2000 rs by check. after that i dint get any response from airtel.
pls check attachment of acknowledgement slip.
I request you airtel, don't think only airtel is service provider for bb connection now lot of option is available for bb.
Thanks
balaji
[protected]
(please don't give false advertisement and promise)
if possible Please Return My check i paid
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This is with reference to your post dated 24 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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