[Resolved]  Airtel — Not refunded the amount paid as they failed to give broadband connection

Address:Gautam Buddh Nagar, Uttar Pradesh

I have requested for Airtel broad band connection. My airtel account number [protected]. Reference number is 56750292 They charged INR 1000 towards installation. Because of their technical issues they couldn't give connection. They asked me to send cancelled cheque so that they will refund into my bank account. I sent that on 15/06/2015 to mail: [protected]@in.airtel.com But there is no response from them. and amount not credited. They said in 48 hrs amount will get credited into bank account once they receive cancelled cheque. Asked them not to send cheque as it takes long time. But no one is responding. Kindly resolve the issue ASAP. Regards, Madhav Mob: [protected]
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Nov 12, 2015
Complaint marked as Resolved 
Cheque of the said amount has been sent by airtel.After 2 months. Service can be improved by updating the customer. Please inform the customer about the updates on refund so that they'll be peace of mind
Airtel customer support has been notified about the posted complaint.
Complaint comments 

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Dear Mr. Reddy,

This is with reference to your post dated 23 June 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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