[Resolved]  Airtel — Not refunding after 3 month waiting

Address:110091

This mail is revert by airtel and many more after that. But still they are not refunding the money. Please suggest me what I have to do now for these fake promise.


Dear Sandeep Kumar,

Greetings from airtel!

This is in reference to your email regarding refund related for your airtel account number [protected].

I apologize for the inconvenience. Let me assure you that necessary steps are being taken to prevent it from happening in the future.

As per the refernce number 63573846, we have already processed refund amount on date 13-JAN-2016.

Further, I request you to please write back to us with the scan copy of bank statement for the month of JAN'16 to till date to initiate further for the same.

For further queries, please do mail.


Best Regards,
Akhilesh Gupta
Service Specialist
airtel
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2016
Airtel Customer Care's response
Dear Sandeep,

This is with reference to your post, dated 07 April 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Hi,

Please tell me what I have to do? Its more than 5 months already gone. Now I think I can not wait more. Please revert my money or just say you don't want to return the money.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information