[Resolved] Airtel — Not responding for my airtel dth problem

GallaSeshukumar

from Chennai, Tamil Nadu

Address:	520008
Website:	m.airtel.in

Hi
Airtel is cheating me a lot
I had payed my package amount before the last date but after 3 days also they r not giving me any proper response and they r saying they has technical problem from three days onwards
This is the worst network plz don't take this Airtel dish
Than Airtel dish remaining all r better not only for me so many are getting problems because of Airtel dish error 6
When I am calling to customers care they r keeping me hold and after they r saying I will get a call back within 10min
But till now I didn't got any call back
They r cheating customers
For calling customer service I had spend so much of money also for keeping me in hold
The worst service worst network worst customer care

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Aug 22, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 10 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 10 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd