[Resolved] Airtel — Not stopping the services which is not required by customer | |||
Last year I bought airtel postpaid connection number [protected] only to use 3G service & paid Rs. 800/- well in advance as rental for a tenure of 10 months of service. Activated 3G service & used for 5 months. Due to non coverage of 3G service outside Surat city, discontinued use of it after 5 months. I was given the understanding that after 10 months, the services will be stopped. Now, Airtel is demanding Rs. 1600/- as unpaid bill amount. They are arguing that I am expected to go to airtel stores to stop the services. Ridiculous !! Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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This is with reference to your post dated 19 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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