Airtel — not updating my request for my choice of channels

Neelam

from Delhi, Delhi

Address:

Dehradun, Uttarakhand, 249203

Since the new regulations of being able to choose your own channels the airtel dth service providers are being most unhelpful and doing delaying tactics. Probably they want us to choose from their regular packs and due to this since last week we have been unable to view any channels but even though i have recharged twice the balance on a daily basis is decreasing. My dth no is [protected] and registered phone no is [protected]

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Airtel customer support has been notified about the posted complaint.

Feb 07, 2019

Updated by Neelam As of yet the airtel has not activated all the channels selected by us but have been regularly showing deduction in my account balance. They need to refund the amount as they have not been providing any service.