[Resolved] Airtel — Nuisance phone calls

Uma Lakshmanan

from Madurai, Tamil Nadu

Address:

600028

We took a fancy number [protected] recently for the purpose of a healthcare clinic and its been 3 months. For the past one month we have been getting nuisance calls from various numbers saying this number was posted in the internet . As the calls every week are from different numbers i am worried if the number has really been posted in the internet and thats why i am getting so many nuisance calls. As a healthcare clinic we need to be available at all times with a phone, but these calls have forced us to keep the phone in silent at nights. Please let us know if there is a way forward to somehow trace or complain against this.

Thanks,
Uma Lakshmanan

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Aug 10, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 10, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 10 May 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Jun 16, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 10 May 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd