Airtel — number deactivated and allocated to another person without any cause.

Address:

Sundargarh, Odisha, 769014

I had an airtel sim that i bought with my name with complete legal set of documents necessary around 5 years back. I gave it to my mother for using it and she was using it until one day the sim was locked by itself. On enquiring i got to know that the sim has been registered on another name. No help is being provided by the airtel staff.

I don't understand how can they themselves do such frauds by changing the name at their backend data. My mom has been regularly using it and i have recently recharged the number with 448 combo pack. This is another issue that if the number is blocked how did they carry forward the recharge.