Airtel — number disconnected and refund of recharge

Address:	Kheda, Gujarat, 387001
Website:	www.airtel.in

Hello,

My father came to visit me in the us for 6 mths and during this time he didn't use his phone and the 2 days before (Sept[protected] he was going back i recharged his phone for rs. 500 but i apparently his number was already discharge to another person.

I called customer service and they refused to refund the charged amount. I don't care about the phone number but i would certainly like airtel to disburse a cheque in my father's name or provide my father with a new number and transfer the amt to the new number.

Now my father doesn't have his cell number nor did we get the refund.

Ps - i can provide the phone number and transaction details about the recharge to an airtel professional.