Airtel — NUMBER DISCONNECTED BY AIRTEL NOW NOW ISSUING | |||
I was using number [protected] from past 4 years. As I was out of country from last 5-6 months so the number got deactivated on 13/11/14. However I have cleared the total amount of Rs. 1873/- against this number on 25/12/14 and gave the request for activation the same day. The executive at Airtel Relationship centre told me that the number will get activated in 48 working hours and gave me the sim as well. I have submitted the documents at the Airtel Relationship centre BG-28, Aditya Mega city Mall, Vaibhav Khand, Indirapuram, Ghaziabad on 25/12/14. Since than they were saying that we will activate the number within 10-15 days, but now they are saying that this number has finally got deactived so i could not get the same. This is a VIP Numbers so Airtel wants to sell this number at Premium so not issuing this number to me. Generally all the numbers are retained by Airtel for 90 days afeter deactivation. I dont know why it doesnt happened in my case. Moreover i want to take airtel to the consumer court for the same. Kindly help me with the above matter as this is also my customer care number. Regards Saurabh Mahajan [protected], [protected] [protected]@yahoo.com Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 02 March. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
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Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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