Airtel — Number is not separated from Primary Number

Address:

B109 Sai Samaraksha Bangalore

Hi All,

I have been trying to separate the Airtel number from Primary number since last month and Airtel not processing the same.
I have called multiple time to airtel on the number separation but they are not processing the request as the number need to physically verified, but when I have taken the number provided all the necessary document for postpaid connection.
Looking at this scenario and I am out of station and residing in different city all together.

Why airtel need physical verification now to separate the number.

Number need to separate : +91-[protected]
Primary number +91-[protected]