[Resolved] Airtel — Number not activated for over 2 weeks | |||
After submitting all necessary documents I was given a 4G data card with a promise that the number will start working in a couple of days. When the number was not activated in 3 days I requested again, with a promise that the number will start working from the next day, but as expected it did not. This process of false promises and lies continued. After 4 days I got a message stating my ph no and the request no. I was told to msg "STATUS" on [protected]. Even that did not work as I did not get any confirmation on the status of my activation. It has been 14 days now and they have neither activated my number nor have they provided a reason for the delay. This has not only been a mental harassment but have also led to a loss and delay of my work-my only mistake to trust a brand like airtel. Now when I try to contact the regional manager he does not pick up my call. I am stranded with no option left but to file this complaint. Please find below the details: Day on which the form was submitted :29th June Request No[protected] Ph no-[protected] Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 12 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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