[Resolved]  Airtel — Online recharge failed and refund not happened yet

Hi Team,

I have done 449 recharge to[protected] from my airtel app but I got failed notification till not received the refund.

Order Id:[protected]
amount: 449
recharge date: 16-Feb-2021.

my number: [protected].
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Mar 3, 2021
Complaint marked as Resolved 
Emai: [email protected]. Cell: 7899002924 Transaction id: 6767186696384806912 Date 16-feb-2021
Airtel customer support has been notified about the posted complaint.
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My issue not resolved. How come put a complaint as a resolved.

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