Airtel — online recharge of rs.998 not successful but amount deducted and not refunded

Jugal Murmu

Address:	Ranchi, Jharkhand, 834002
Website:	www.airtel.in

I tried recharging my prepaid no.91*****107 through airtel website on 29 September for Rs.998 but the transaction failed and money was deducted immediately from my account. Even after 14 days my money has not been refunded.

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Oct 19, 2017

Updated by Jugal Murmu I tried recharging my prepaid no.91*****107 through airtel website on 29 September for Rs.998 but the transaction failed and money was deducted immediately from my account. Even after 14 days my money has not been refunded.
Well I dont have time and energy to pursue this complaint further . if they dont refund my money within three days i will bid them goodbye as i am beginning to think their competitor JIO would be a better option.