[Resolved]  Airtel — Online recharge problem since few months back.

Address:Coimbatore, Tamil Nadu, 614014
Website:Airtel

I couldn't recharge using airtel app . I used to do it but from last few months its showing 404 error.what am i supposed to do?
Really im fed up with this. Is this a problem related to server or mobile configuration? Even i tried in BSNL but unfortunately it too showed the same. Im totally confused and not able to enjoy the offers provided. I need a reply ASAP. This is taken seriously please. Thank you.
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Feb 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 18 January 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jan 23, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 18 January 2017.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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