[Resolved] Airtel — Outgoing facility disabled for[protected] | |||
Dear Manoj Gupta ji, Please refer to our trail mails. We are expecting a pragmatic approach from an esteem company of yours, however inspite of repeated requests our outgoing facility has been unilaterally disabled thereby making us suffer. We have already stated that we have not received the bills and hence the payment has not been effected so also we have been requesting for past two days for the reinstating the outgoing facility which has been unilaterally cut down without information or taking into consideration the factuals that your personnel Mr Yogesh Diwan - had failed to communicate on the matter – the para in the trail mail requoted- “Sir, this is also to bring to your kind notice that we are not getting the Airtel bills regularly in respect of our office land line telephone numbers . That is why clubbing of all phones to ONLY ONE NUMBER was the point of idea mooted through your Shri Yogesh Diwan. A Joint exercise was conducted for few weeks in August 2016 and thereafter the whole exercise became futile. Soon after, on telephonic contact with concerned officials, response was not encouraging. Thus the whole matter regarding clubbing of telephone bill led to the pending of subsequent bills and resulted in today's situation.” The mail has been marked to so many people and it is pathetic that none is responding. Was this information helpful? | |||
Apr 6, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 03, 2017 Airtel Customer Care's response Dear Mr. joshi, This is with reference to your post, dated 3 March 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Karishma Chauhan airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 05, 2017 Airtel Customer Care's response Dear Mr. Joshi, This is with reference to your post dated 3 March 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
Add a Comment | |||
42%
Complaints
54505
Pending
0
Resolved
21959
View all 54505 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Post your Comment