[Resolved] Airtel — outgoing services expired

amssanjeevi

from Chennai, Tamil Nadu

Nov 8, 2018

Address: Chennai, Tamil Nadu, 600040

Outgoing services on my airtel number has expired on 7-Nov-2018 and soon my incoming services will expire by 14-Nov-2018. It is said that to recharge immediately to avoid such expiration and I did it. In spite of it, they just blocked the outgoing and soon incoming to be blocked. When called customer care about it no response is given. I recharged my mobile before the said date and still, they block my services. I need immediate resolution or soon my incoming will also be blocked.

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Nov 9, 2018

Complaint marked as Resolved

Solved by self-visiting an Airtel Store.

Airtel customer support has been notified about the posted complaint.

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Comments

Chetna Varshney

from Haridwar, Uttarakhand

Nov 17, 2018

I have balance of more than 50 rupees. But my outgoing validity is expired now. No details why it was expired or how much I have to recharge to get back outgoing validity.

Even after my repeated recharges. Still outgoing is now working. I got a message saying incoming also will be stopped on 24th November.

I[censored] stop both no point o[censored]sing ur airtel sim.