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I also face the same problem. Restricting validity for existing customers who already have unlimited validy is a bad move from the company
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Soon airtel will have to pay for such kind o[censored]nethical and customer unfriendly terms and condition. All the customers will move to a different service provider. I am going for MNP.
Same problem here. My outgoing validity was stopped a few days ago, I recharged with 10 Rs. again, outgoing started for sometime but was stopped again and I was getting messages that my incoming will also stop on 18 Nov if I don't recharge. Now on 19th Nov, both incoming & outgoing have been stopped despite having balance and unlimited validity. Contacted customer care on email, but they have not given any meaningful response, only that I need to provide more info and call them
HI ! Same issue here my airtel outgoing is going to expire on 30th nov 2018 & i really not finding any way to extend it just few days back its shows lifetime validity around 2036 & i am a genuine customer of airtel from last 8 years. but, now i think it's time to migrate to vodafone, jio, etc
I am also facing same issue
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