[Resolved]  Airtel — Over Bill Issue

Address:

Bangalore, Karnataka

Dear Team, I would like to inform you that my outgoing call is barred from 26th September 2015. For your reference I had contacted the team many times[21st/22nd/25th of September] to resolve the billing issue which was unexpectedly received from you. Till today I was not received any reply or explanation from your side. Issue: I have changed my set into new set on 11th September & started to receive call from 14th September was my bill is reached up to 5675/-. So I went your Indiranagar outlet[3 times] to ask about this, they have told me their systems are facing problem & could not show my bills/usage. After that I have checked with your team & understood that the same amount is my bill amount. I would like to point out that I was using this connection for last 5+ years with another 5 more airtel connections, till now my phone[[protected]] bill was not exceeded more than INR 1, 700. Like this situation if the payment is increasing more than the actual monthly bill amount, you people[airtel team] have to remind the customer about the bill amount as other mobile connections is doing, so I would have stopped& avoid it at any cost. Kindly look into this issue & take the most appreciating decision. I do not want to pay any extra payment except my normal monthly charge.