Airtel — Over charges in bill, no reponse to my follow up, no call back, unresolved 3G problem

Sundeep Yadav

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Bill plan given was of 1599 + taxes Includes 8'gb 3G after that 2 g unlimited Avg bill was of 2000 Oct month bill was of 4100 As per them overcharge was due to over ineternet usage Which as per bill plan not valid Beside I have complaint against there week 3 g network I'm my self taking the follow up but no one is responding for the same, I have few snapshots of there call holds for 1/2 hr . This is height of customer harassment .

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Yadav,

This is with reference to your post dated 10 December 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

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