[Resolved]  Airtel — Over money refund

Address:Hyderabad, Andhra Pradesh, 500049

I paid a money for new broadband connection in June 2016 my CEF number is HYD327289 still now there is no connection and no money refund. I send all related documents & so many email messages from July 2016 to today but they always simply replied with in 72 hours we call u back or we updated the status . There is no response from airtel care . Still now 13 Months onwards there is no refund a money or they didn't told any proper reason
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Sep 1, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 4 July 2017 .

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Jul 30, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 4 July 2017 .

We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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