[Resolved]  Airtel — Overbilled and didn't disconnected the services as requested

Address:

Lucknow, Uttar Pradesh, 226012

I was using airtel broadband services (Relationship no [protected]) since long and was paying bills before due date. I was shifting to a new place and raised request on 21st June 17 (SR[protected] for shifting of connection 2 home away from my current residence. Airtel's executive reached on 23rd June and after roaming here and there for 30 minutes he left. I got a message that your sr 83984806 has been closed i.e my connection has been shifted to new address. So, i finally decided to discontinue with Airtel so i called Customer care on 23rd June 17 & told Mohd Fayaz to disconnect my connection.

To my surprise i got a bill on 9th July 17 for the whole month (5th June till 4th July) with additional 300 rs as shifting charges which was not done. From 21st June 17 till 9th July 17 shifting has not been done and i was not able to use the broadband & fixedline services and Airtel is sending me bill for the whole month and they do not even disconnecting or adjusting the charges and forcing me to pay the bill.

I was looking to continue but now decided to take services of other companies who do not make people fool.