[Resolved] Airtel — Overcharging by airtel | |||||
Overbilling by Airtel, Bill no.[protected], [protected] Dear Sir/Madam I have been charged with extra data usage by Airtel. My last month 3G data plan says -post 1GB data stops. Pl see the plan details from Airtel website. I have been changed Rs. 750 extra. How can then I be charged anything extra? This is a case of purposeful overcharging by Airtel. Airtel refuses to reduce their bill. Sandeep Saxena [protected]@nii.res.in Was this information helpful? | |||||
Nov 26, 2015 Complaint marked as Resolved Airtel has reversed the excess charges. the issue is resolved.
thanks to http://www.consumercomplaints.in
Airtel has reversed the excess charges. the issue is resolved.
thanks to http://www.consumercomplaints.in Airtel customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I have done MNP by submitting application on 7/12/2015 and after repeated follow up MNP was done on 27/12/2015. During the discussion I was not informed about "ACTIVATION CHARGES" and whereas when i received bill asking me to pay Rs.407/00 today I got a shock. when I telephone they said it was towards Activation fee which I was not told at all. On earlier occassions also MNP was done between 5-7 days and this time not only Airtel took solid 20 days but alsoi charged me Rs.300/00 extra. Sent a mail to address the issue and through this also I am requesting to reverse the excess amount. If it would have been informed to me earlier I would not have ported the number.
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This is with reference to your post dated 23 November 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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