Airtel — Ownership change request not resolved for one and half months - Worst Service | |||
Hi, I have a given request to change the ownership of my landline no.[protected] from my father's name to my name on May 23 2014 and still now they haven't resolve the issue. I visit the store several times and asked about my issue status, they says same reply it will be resolved. Finally when i talked with customer care supervisor, he said there is no SR (Service Request) is created so far. Finally the supervisor created the SR and i submitted the document once again and still the ownership is not changed. Airtel customer service is becoming worst day by day. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 07 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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