Airtel — pack not activate

Address:

Vill- dighir para, p.o- khujutipara, Birbhum, West Bengal, 731215

Sir l recharge my mobile number with 399 at 7/03/2019. But still the pack not activeted. I call customer care 7/03/19 they said ur pack will activated within 72 hours. But after 72 hours the pack not activate. I call customer care 10/03/19 they said ur pack must actived in 48 hours . But still not activated. I call customer care services 12/03/19 at 12.00- 07.45 many time {6-7 time} but the talk me badly and discounted my call. My complain number is [protected]. Please solve my request